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Yes he seems so scared worries that we’re never be able to get him out to hold him my 9 year old is little disappointed that he’s not been able to hold him and worried he’ll bite himWhat a beautiful hamster! Cookie looks a little nervous thereHave you just got him/her?
Sorry, I posted before you had finished! He is still a baby at 6 weeks old so he will be scared and shy at first. It's really hard but you need to be a patient for the first week or two. While he starts to adjust to his new home, scent marks things in his cage, makes a nest and so on. It can take a week to 10 days (without any clean outs) before they suddenly start to act more confident or seem to want to come out.
So it will need a bit of patience before handling will be easy. Initially you can just talking to him through the cage and maybe offer the odd treat through the bars. But I wouldn't try to get him out just yet.
What cage do you have?

He’s made himself a bed in the corner under the corner but he’s got a wooden bridge and made a home in there , I’m not sure about the wood chips I’ll have a look to see what they are …. Funny the pet shops sell you all this stuffThanks for posting the cage photoOk so his cage is too small for a Syrian, but for now you could make it cosier for him so he settles in better. He maybe feels a bit exposed, although does have the shelf to sit under. Is that a little house under the shelf? That's probably too small for him to build a nest in as well. It's annoying they sell these small cages with things in that aren't big enough! For now, what I would do is add a lot more substrate/litter for the base of the cage. So he can burrow down and bury his hoards - they love lots of substrate. And make a cardboard box house for the left back corner opposite the shelf. A child's shoebox is an ideal size. You just cut the base out, keep the lid as a lift off roof and cut a hole for a door on on of the long sides, near one end (it means the other end is darker and they like having a dark place to go). Then put a big pile of torn up strips of plain white toilet paper near the cardboard house. Maybe put a tiny bit of cucumber and a small bit of food inside the house. He'll probably move in overnight, take some of the toilet paper strips and build himself a nest in there. Then he'll start feeling more secure gradually.
It means he can have normal behaviours like building a nest, and burying hoards under his nest. It looks like wood shavings you have. Does it say pine on the bag and kiln dried and dust extracted? If it just says softwood then they're not suitable. If it says pine and kiln dried then it will be ok for now, but paper based bedding is safer and it's what most people use these days.
Again the pet shop told me to use a saucer we threw the side wheel away they said only suitable for dwarf hamstersHe has a nice tube in there and with a shoebox house and his shelf and more bedding he will probably feel less scared. Then it's a case of waiting for him to come out of the house each night! He may wait until after dark, but you can get them in a routine of having feeding time early evening and they come out for food then - so your son can actually see him!
He will need an upright wheel as well that's 11" or more in diameter. The saucer is too small unfortunately and he won't be able to run properly and that could stress him too.
It might sound a bit mad talking to a hamster you can't see through the bars, but it means they get familiar with your voice, presence and scent. The other thing your son could do. With the sheets of toilet paper for nesting - put them up his sleeve or inside his top for a while, and then tear them up into strips and add them to the cage. They will have your son's scent on them and so the hamster will get used to his scent while he's in his nest![]()
Yes the wheel for that cage was probably too small for a Syrian. You'll need to upgrade his cage fairly soon as well! What some people have done is return the cage, once they've upgraded, for a refund, even though used, and say it's too small for a Syrian. Not sure if you could do that with the saucer as well. The trouble is once you get a wheel the right size it will probably half fill the cage! So that might need doing at the same time. I'm not sure if that cage is tall enough to fit a 28cm wheel - it might be.Again the pet shop told me to use a saucer we threw the side wheel away they said only suitable for dwarf hamsters![]()
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